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FAQ
- 3D Secure
- Digital Stamps
- FAQ - Digital Stamps
- Important notice: changes to credit card payment methods
- Official Effigy of King Charles III for New Zealand Coins
- Terms and conditions - Pets of Aotearoa New Zealand competition
- Terms and conditions - Hairy Maclary Signed Book Competition
- COVID-19 announcements
- NZ Post Collectables Survey 2024 Terms and Conditions
- Stand questions and answers
- 2018 Australian Goods and Services Tax (GST) Changes
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Account information
A customer account provides you with an easy and convenient way to manage your collectable purchases, as well as offering a range of benefits. There is no operating charge for holding an account and you can close it at any time.
Kiwi Collector rewards
Each order you make through your account will earn you Kiwi Collector points - which can be used to purchase a range of exclusive collectable products.
Request to set up a standing order
Standing orders are a great way to ensure you receive your collectable products on time, every time!