Help & information
- Contact & support
- Account information
- Purchase information
- Media Releases
- 3D Secure
- Digital Stamps
- FAQ - Digital Stamps
- Important notice: changes to credit card payment methods
- Terms and conditions - Pets of Aotearoa New Zealand competition
- Terms and conditions - Hairy Maclary Signed Book Competition
- COVID-19 announcements
- NZ Post Collectables Survey 2023 Terms and Conditions
- Stand questions and answers
- 2018 Australian Goods and Services Tax (GST) Changes
- Stamp events
We offer a range of payment options to make your shopping experience as easy as possible.
As a credit card holder you can make instant one-off payments to top up your account or purchase our products. We accept all major credit cards:
- American Express
You can contact our friendly customer services team to process a payment for you. To find out how to get in touch with us, click here.
Note: making a one-off instant payment to top up your account online is temporarily unavailable to our customers.
To make payments directly into our bank account, you can simply use your online banking or head into any branch of the Bank of New Zealand.
|Name of bank:||Bank of New Zealand|
|Name of account:||New Zealand Post Ltd|
It's important to provide the following information so that we can ensure your payments are processed promptly:
|Reference:||Your customer account number|
|Particulars:||Your customer name|
International money transfers using SWIFT codes will be subject to fees and charges imposed by overseas banks involved in the transaction. These fees vary depending on the fee policy of the overseas bank. Please check with your bank and include fees to ensure your payment is sufficient.
Head into your local NZ Post shop to make a philatelic deposit. You can pay by cash or EFTPOS to top up your account. Just supply your account number at the counter to ensure your payments are processed promptly.