Help & information
- Contact & support
- Account information
- Purchase information
- Media Releases
- 3D Secure
- Digital Stamps
- FAQ - Digital Stamps
- Important notice: changes to credit card payment methods
- Terms and conditions - Pets of Aotearoa New Zealand competition
- Terms and conditions - Hairy Maclary Signed Book Competition
- COVID-19 announcements
- NZ Post Collectables Survey 2023 Terms and Conditions
- Stand questions and answers
- 2018 Australian Goods and Services Tax (GST) Changes
- Stamp events
View a range of information around purchasing collectable products online.
We offer a range of payment options to make your shopping experience as easy as possible.
Our generous returns policy allows you to return any unwanted product for any reason withing 14 days - no questions asked! We'll happily take it back and provide you with a full refund, or credit to your customer account.
We offer a range of shipping options to suit your needs. Shipping will be charged at the time of purchase, and is dependent on the final destination as well as the type of products purchased.
View the purchasing terms and conditions.