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FAQ
- 3D Secure
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- FAQ - Digital Stamps
- Important notice: changes to credit card payment methods
- Official Effigy of King Charles III for New Zealand Coins
- Terms and Conditions - Dark Sky Project Prize Draw
- NZ Post Collectables Survey 2024 Terms and Conditions
- Stand questions and answers
- 2018 Australian Goods and Services Tax (GST) Changes
- Stamp events
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Contact list
You can contact us by phone, email or post. Our phone line is open 8:30am to 4:00pm Monday to Friday, excluding public holidays. We aim to reply to email enquiries within two business days.
General enquiries
Queries about stamp and coin collecting, customer accounts, orders and shipping.
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Phone Within New Zealand: Outside of New Zealand:
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