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Official issuer of New Zealand stamps & commemorative coins

COVID-19 UPDATE: Online orders are open and will be fulfilled as soon as possible. Find out more here.

Contact & support

We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.

Fill out my online form.

Contact list

You can contact us by phone, email or post. Our phone line is open 8:30am to 4:30pm Monday to Friday, excluding public holidays. We aim to reply to email enquiries by 5pm the next working day.

General enquiries

Queries about stamp and coin collecting, customer accounts, orders and shipping.

Email

collectables@nzpost.co.nz

Phone

Within New Zealand:
(06) 349 1234
0800 STAMPS (0800 782 677)

Outside of New Zealand:
+64 6 349 1234

 

 

Postal address

Collectables
Private Bag 3001
Whanganui Mail Centre
Whanganui 4541
New Zealand

Physical address

Collectables
5 Church Place
Whanganui 4500
New Zealand