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New Zealand Post - official issuer of New Zealand stamps & commemorative coins

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If you need assistance, please call 0800 782 677 (Outside NZ: +64 6 349 1234) Mon - Fri 9am-4.30pm (NZST).

FAQ

Frequently asked questions

Is there something we missed? You can find it in one of the FAQ sections below.

We have done our best to try and cover any potential questions that you may have. However it’s not always possible to answer every query, if we haven’t covered the specific piece of information you’re after, feel free to visit our contact page here and get in touch.


 

Stand questions and answers

If you have any further questions about the recent announcement to discontinue the Children’s health camp stamps, take a look at some of the extra information here.

 


 

2018 Australian Goods and Services Tax (GST) Changes

From 1 July 2018, Australian law requires New Zealand Post to charge Australian goods and services tax (GST) on sales of low value goods to consumers in Australia.